Help Center

Contact Us

Purchases & Licensing

Everything about purchases, payments, refunds and licenses.

Help Center
Purchases & Licensing

Purchases

Returns and Refunds Policy
Payment problems at misterhorse.com

Licensing

How do I remove my license from a computer?
On how many computers can I use the products?
Does the license limit the number of videos or end products?

Purchases from Videohive.net

Why are some products available only at Videohive.net?
Where can I find my license key for purchases from Videohive.net?
Transferring a Videohive licence key to your Mister Horse account
My licence key from Videohive doesn’t work
"License was activated too many times" error
Problems with completing a purchase at VideoHive.net