In the recent update, the introduction of the Advanced 3D Renderer has caused compatibility issues with certain effects, including 3D Transitions. However, we have identified a workaround to help you seamlessly continue using these effects.
To resolve the problem, please navigate to the "Sequence Settings" menu in your After Effects project. Within this menu, ensure that you have selected the old "Classic 3D Renderer" instead of the new "Advanced 3D Renderer."
By opting for the Classic 3D Renderer, you should be able to use our effects without encountering any compatibility issues. We appreciate your patience as we actively work on addressing these compatibility concerns in future updates.