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Technical Issues

Do you have any technical issue with our plugins? You're at the right place.

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  2. Technical Issues

Animation Composer

  • Animation Composer 2 End of Support
  • After Effects error: Layer does not support effects
  • Unable to change font in Animation Composer (After Effects 23.6 and newer)
  • Animation Composer requires Adobe After Effects 17.0.0 or later
  • Mask & Position preset is glitching (blinking, mask not working properly)
  • Changing font for precomps containing text
See all 43 articles

Premiere Composer

  • 3D Titles Motion Graphics Template Import Error | To use this Motion Graphics template in Premiere Pro, please install After Effects 2025.0 (trial or license) and retry.
  • Can't drag transitions to the timeline
  • Do I need plugin to open project where the plugin was used?
  • Premiere Composer freezing after adding a transition
  • Adobe Fonts not available in the font dropdown
  • The importer reported a generic error
See all 38 articles

Product Manager App

  • Product Manager login button does nothing
  • Please, update Product Manager to the latest version.
  • Updating Product Manager failed
  • Product Manager changelog
  • Subscription not available. Licenses not showing or disappeared in Mister Horse Product Manager