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Media is offline

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You may encounter this issue when moving a project file from one location to another.

By default there should be a folder next to your project called "Motion Graphics Templates Media" and/or "Premiere Composer Files". These 2 folders are created by Premiere Composer and supporting media files are copied here.

When you move a project to a new location, you have to move both of these folders with your project.

mceclip1.png

When opening a project Premiere might find the files on its own, or you might need to locate them manually. 

 

Locating Missing Media dialog

  1. Firstly, you need to find the missing files on disk and copy them next to your project file. The "Link Media" dialog contains information about where the files were last stored.

    mceclip1.png

  2. Once the media files are next to your project file you can use the "Locate" button to find them like so:

    mceclip3.png

  3. Select the folder where you copied the media files to & press "Search".

    mceclip8.png

  4. Select the found file and press OK.

    mceclip6.png

 

There never was a "Motion Graphics Media" folder next to the project?

By default the graphic files are copied next to the project file. However, you may have changed the following setting in Project -> File -> Project Settings -> Scratch Disks. It is advised to keep Motion Graphic Template Media setting as "Same as Project" to avoid trouble.

mceclip1.png

 

If your project was setup to copy the Motion Graphic media somewhere else, you can collect the required files like this:

  1. Open your working project
  2. Go to File -> Project Manager
  3. Follow this image guide:mceclip2.png
  4. Now all of the required assets should rest in the new folder you selected and you can move the whole folder to a new computer.

 

Still cannot find the missing media?

In case you cannot locate the missing media, here is what you can do: 

1. Make sure your Motion Graphics Template Media path is set to "Same as project" (explained above)

3. Add the same graphics from Premiere Composer to the same sequence where it is missing (it can be added anywhere).

4. Close and open the project again

5. If prompted to locate the missing files, they should be next to your project in Motion Graphics Template Media or Premiere Composer Files folders.

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