If you're experiencing some issues with Font Awesome, please try the following suggestions:
Make sure to select the correct Font Awesome font. There are 2 free fonts available for download on our website:
- Font Awesome Free
- Font Awesome Brands
In After Effects you have to change font like so:
- Double-click the added precomp
- Double-click the text layer/s containing the icon
- Paste the desired icon
If you paste the icon and it's not visible, you might need to change the font to appropriate Font Awesome variant like this:
Important note: when changing the font, make sure to deselect and select the text layer again (so you're not in text editing mode).
Pasting the icon in Animation Composer window edit tab will only work when the font on the layer is the same as the icon you're pasting. If changing the font on the layer doesn't work (it reverts back) you may need to paste a glyph from the new font first.
Turn on "Ligatures" in the character panel. It shouldn't be necessary but we had some reports that this helped.
Remove Font Awesome and install it again. It might have happened that you had a different version of Font Awesome already installed and it causes issues.
On Mac: search for "Font book" in the spotlight and remove the fonts there.
On Windows: check out this guide.